Support

How can we help?

Answers to the questions we hear most. If you don't find what you need, we're a quick email away.

Email us

Reach the team directly at support@miosoftware.app. We aim to reply within 2–3 business days.

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App help

Setup steps and troubleshooting for each app will be posted here as our apps launch on the App Store.

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Privacy questions

Wondering how your data is handled? See our Privacy Policy — the short version is: it stays on your device.

Frequently asked questions

The things people ask us most often.

Does Mio Software read my text messages?

No. Our Spam Blocker uses Apple's Message Filter system, which only ever looks at messages from unknown senders (people not in your Contacts), and it does that work on your device. Messages from your contacts and your iMessages are never seen by the app, and no message content is ever sent to us.

Do I need to create an account?

No account, no sign-up, and no personal details required. You download the app and it just works. Because everything runs on your device, there's nothing for you to log into.

Is my data sent to your servers?

No. Mio Software apps are designed to run entirely on your iPhone. We don't collect, sell, or transmit your personal content. The most an app keeps is a small history (like a log of what was filtered) stored locally on your device.

How much will the apps cost?

Our apps use a subscription so we can keep them updated over time (for example, refreshing spam lists and adding features). Exact pricing will be shown in the app before you ever pay anything, and all billing is handled securely by Apple.

How do I cancel a subscription?

Subscriptions are managed by Apple, not by us. On your iPhone, open Settings → your name → Subscriptions, choose the app, and tap Cancel. You'll keep access until the end of the period you already paid for.

Which devices are supported?

Mio Software builds for iPhone. The specific iOS version each app needs will be listed on its App Store page when it launches.

When will the apps be available?

We're in active development, with our first app — the Spam Blocker — targeting a late 2026 launch. Check the Apps page for the latest status.