Answers to the questions we hear most. If you don't find what you need, we're a quick email away.
Reach the team directly at support@miosoftware.app. We aim to reply within 2–3 business days.
Setup steps and troubleshooting for each app will be posted here as our apps launch on the App Store.
Wondering how your data is handled? See our Privacy Policy — the short version is: it stays on your device.
The things people ask us most often.
No. Swiping a photo only marks it — nothing is removed at that moment. At the end of a sorting session you see everything you marked and confirm the whole batch in one step, so a stray swipe costs you nothing. After you confirm, the photos go to Recently Deleted in the Photos app, where iOS keeps them for 30 days before they're gone for good.
To find duplicates it has to be able to compare photos against each other, and to file a photo into an album it has to be able to write to your library. Neither works on a hand-picked selection. That access is used entirely on your iPhone — the app doesn't upload your photos, copy them, or send anything about them to us.
No. Our planned Spam Blocker will use Apple's Message Filter system, which only ever looks at messages from unknown senders (people not in your Contacts), and it does that work on your device. Messages from your contacts and your iMessages are never seen by the app, and no message content is ever sent to us.
No account, no sign-up, and no personal details required. You download the app and it just works. Because everything runs on your device, there's nothing for you to log into.
No. Mio Software apps are designed to run entirely on your iPhone. We don't collect, sell, or transmit your personal content. The most an app keeps is a small history (like a log of what was filtered) stored locally on your device.
Our apps use a subscription so we can keep them updated over time (for example, refreshing spam lists and adding features). Exact pricing will be shown in the app before you ever pay anything, and all billing is handled securely by Apple.
Subscriptions are managed by Apple, not by us. On your iPhone, open Settings → your name → Subscriptions, choose the app, and tap Cancel. You'll keep access until the end of the period you already paid for.
Mio Software builds for iPhone. The specific iOS version each app needs will be listed on its App Store page when it launches.
We're in active development, with our first app — Mio: Photo Cleaner — targeting a mid-September 2026 launch. The other apps follow after that. Check the Apps page for the latest status.